ck67 Privacy Policy

Full Document

Complete Privacy Policy

1. Who We Are

ck67 ("ck67", "we", "us", "our") operates the online casino and sports betting platform accessible at ck67.io ("Platform"). ck67 serves players primarily in the Bangladesh market, offering cricket betting, live casino games, slots including European Blackjack, crash games, and associated payment and account management services.

For the purposes of this Privacy Policy, ck67 is the data controller responsible for the personal data of registered players and visitors to the Platform. Any questions about this policy or about how ck67 processes personal data should be directed to our support team at [email protected].

2. Data We Collect

ck67 collects the following categories of personal data in connection with the operation of the Platform:

2.1 Identity and Contact Data

• Full legal name as it appears on official identification documents
• Date of birth (used to verify the 21+ age requirement)
• Residential address in Bangladesh (city, district, and full postal address)
• Mobile phone number registered with your mobile banking provider
• Email address
• Copies of government-issued identification documents provided during KYC verification (National ID card, passport, or driving licence)

2.2 Financial and Transaction Data

• Mobile banking account identifiers associated with bKash, Nagad, Rocket, and Upay accounts used to deposit to or withdraw from your ck67 account
• Bank account details (where bank transfers are used)
• Transaction history including deposits, withdrawals, wager amounts, and bonus credits
• Account balance information

2.3 Account and Gaming Activity Data

• Username and encrypted password
• Login history including timestamps and IP addresses
• Game play history including titles played, session durations, stakes, and outcomes
• Sports betting history including markets selected, odds accepted, and settlement results
• Responsible gaming settings and any self-imposed limits or exclusions
• Customer support interactions and correspondence

2.4 Technical and Device Data

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser type and version
• Unique device identifiers
• Pages visited on the Platform, time spent on pages, and click-path data
• Referring URLs and search terms used to reach the Platform

2.5 Communications Data

• Records of communications sent to and received from ck67 via email or live support channels
• Records of promotional communications sent to you where you have consented to receive them

3. How We Collect Your Data

ck67 collects personal data through the following means:

• Direct provision by you: Data you submit when registering an account, completing KYC verification, making deposits or withdrawals, placing wagers, contacting support, or updating your account profile.
• Automated collection: Technical and device data collected automatically when you access the Platform via cookies, web beacons, server logs, and similar tracking technologies (see Section 6).
• Third-party sources: Identity and address verification data received from KYC service providers in the course of verifying your identity. Transaction confirmation data received from mobile banking providers (bKash, Nagad, Rocket, Upay) and payment processors when you make deposits or withdrawals.
• Fraud prevention partners: Risk and fraud-related data received from third-party fraud detection services that ck67 uses to protect the integrity of the Platform.

4. Purposes and Legal Bases for Processing

The table below sets out the purposes for which ck67 processes your personal data and the legal basis relied upon for each purpose.

Where ck67 relies on legitimate interest as a legal basis, we have assessed that our interest in processing the relevant data is not overridden by your rights and interests as a data subject, taking into account the safeguards applied and the reasonable expectations of players using an online gaming platform.

Where ck67 relies on consent as a legal basis (primarily for promotional communications), you have the right to withdraw that consent at any time by contacting [email protected] or by using the unsubscribe option included in every marketing communication. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5. Payment Data and Mobile Banking

ck67 integrates with mobile banking providers popular in Bangladesh — including bKash, Nagad, Rocket, and Upay — to facilitate deposits and withdrawals. When you initiate a payment transaction, relevant transaction details are shared between ck67 and the relevant payment provider to the extent necessary to complete the transaction and to reconcile your account balance.

ck67 does not store full mobile banking PINs, passwords, or complete payment credentials on its own systems. Payment credential handling is managed by the respective mobile banking provider under their own terms and privacy policies. ck67 receives and retains only the transaction reference, amount, timestamp, and the mobile number associated with the payment account, for the purposes of account crediting, withdrawal processing, and transaction record-keeping.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. ck67 uses cookies and similar technologies (including web beacons and local storage) to operate the Platform, remember your preferences, analyse usage patterns, and — where you have consented — to support personalised content delivery.

6.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Store your preferences such as language settings and responsible gaming limit configurations so that you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform — which pages are visited most, how long sessions last, and where users navigate from. This data is used to improve Platform design and performance. No personally identifiable information is shared with analytics providers in an identified form.

6.3 Managing Cookies

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Blocking functional cookies may result in your preferences not being remembered between sessions.

7. How We Share Your Data

ck67 does not sell your personal data. We share your data only in the following circumstances and only to the minimum extent necessary for each purpose:

• KYC and identity verification providers: To verify your identity and age as required before account activation and before processing withdrawals.
• Payment processors and mobile banking providers: To process deposit and withdrawal transactions initiated by you.
• Fraud detection and risk management partners: To identify and prevent fraudulent activity, money laundering, and abuse of the Platform.
• Game content providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session tokens and anonymised player identifiers to initialise game sessions. These providers do not receive your name, contact details, or payment information.
• IT and infrastructure providers: Cloud hosting and infrastructure providers that support the operation of the Platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, ck67 may disclose personal data to relevant authorities. ck67 will, where legally permitted, notify affected players of such disclosure.

All third parties with whom ck67 shares personal data are required to maintain appropriate technical and organisational security measures, to process data only for the specified purposes, and to handle it in a manner consistent with this Privacy Policy.

8. International Data Transfers

The ck67 Platform serves players in Bangladesh. Some of ck67's service providers — including cloud infrastructure and game content providers — may process data on servers located outside Bangladesh. Where personal data is transferred to processors in other countries, ck67 takes appropriate steps to ensure that equivalent levels of data protection apply, including through the use of contractual safeguards with data processors.

By registering an account with ck67 and accepting this Privacy Policy, you acknowledge that your data may be processed in countries outside Bangladesh in the manner described in this section.

9. Data Retention

ck67 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following indicative retention periods apply:

• Active account data: Retained for the duration of the active account relationship and for a period of five years following account closure, to comply with anti-money laundering record-keeping requirements.
• KYC verification documents: Retained for five years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for five years from the date of each transaction.
• Customer support records: Retained for three years from the date of the most recent interaction.
• Technical and device data (server logs): Retained for up to 12 months in identifiable form, after which they are anonymised or deleted.
• Marketing consent records: Retained until consent is withdrawn and for one year thereafter as evidence of consent history.

At the end of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

10. Your Data Rights

As a registered player or visitor to the ck67 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact [email protected]. ck67 will respond to all valid requests within 30 days of receipt.

Please note that some rights are subject to limitations. For example, ck67 cannot delete transaction records that it is legally required to retain under anti-money laundering regulations, even if you request erasure. Where a request cannot be fulfilled in full, ck67 will explain the reason and the extent to which it can be partially accommodated.

11. Children and Age Verification

The ck67 Platform is strictly intended for adults aged 21 and above. ck67 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all registered players.

If ck67 becomes aware that personal data has been collected from an individual who has not met the minimum age requirement, the relevant account will be suspended immediately, any balance will be returned to the originating payment method after deduction of any bonuses received, and the personal data of the underage individual will be deleted as promptly as legally permissible. Parents or guardians who believe that a minor in their care has registered on the Platform should contact [email protected] without delay.

12. Security Measures

ck67 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the ck67 Platform
• Encryption of sensitive data fields (including password hashes) at rest in ck67's database systems
• Role-based access controls ensuring that only authorised personnel with a genuine operational need can access personal data
• Regular internal security reviews and vulnerability assessments of Platform infrastructure
• Two-factor authentication (2FA) for internal administrative access to systems containing personal data
• Audit logging of all access to personal data records by internal staff

Notwithstanding these safeguards, no method of internet transmission or electronic storage is completely secure. ck67 cannot guarantee the absolute security of data transmitted over the internet. In the event of a personal data breach that is likely to result in a risk to your rights and interests, ck67 will notify affected players without undue delay.

13. Third-Party Links

The ck67 Platform may contain references to third-party services such as mobile banking providers (bKash, Nagad, Rocket, Upay) and game content studios. When you interact with these services — for example, by completing a bKash payment — you are subject to the privacy policy of the relevant third party. ck67 has no control over and accepts no responsibility for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.

14. Changes to This Policy

ck67 reserves the right to update this Privacy Policy at any time. When changes are made, the revised policy will be published on the Platform with an updated effective date. Where changes are material — for example, changes to the purposes for which data is processed, the categories of data collected, or the third parties with whom data is shared — ck67 will provide prior notice to registered players via email. Minor updates, such as clarifications of existing practices or corrections of typographical errors, may be made without prior notice.

Your continued use of the ck67 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any changes, you should discontinue use of the Platform and may request account closure by contacting support.

15. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how ck67 is handling your personal data, please contact the ck67 support team:

If you are not satisfied with ck67's response to a privacy complaint, you have the right to escalate your concern to an independent third party or to seek legal advice. ck67 takes all privacy complaints seriously and is committed to resolving them fairly and promptly.